Cancellation Fees: In the event of a cancellation, a fee may be charged to cover any costs or expenses incurred as a result of the cancellation. The fee amount will be outlined in the customer's contract and will depend on the notice period provided.
Notice Period: A notice period of at least 5 business days is required for cancellations. This allows us to adjust our schedule and avoid any potential loss of business.
Refunds: A refund may be issued if the cancellation is made with sufficient notice, and will be calculated based on the amount of notice provided and any fees incurred.
Communication: If a customer needs to cancel their services, they should contact us as soon as possible. We will work with the customer to find a solution that works for both parties.
Documentation: All cancellations will be documented in writing, including the reason for the cancellation, the date it was received, and any fees or refunds that were issued.
We understand that unexpected events can occur, and we will do our best to accommodate our customers' needs. However, we also have a responsibility to our employees and other customers, and must ensure that we are able to maintain a consistent schedule. If you have any questions or concerns about our cancellation policy, please don't hesitate to contact us.